Shame that what started out as a positive thread has now become a Moz bashing exercise. I ordered a couple of weeks ago and haven't received my kits yet. This has happened in the past but the kits have always arrived and and queries dealt with so I am relaxed about the delay. I respect the fact that here is a guy who is providing superb sculpts at great prices and giving away free figures and is probably totally overwhelmed by his own success. As he has said himself if he spends time answering mails then that detracts from the core of the business, sculpting, casting and getting the orders out.
This type of negative feedback only puts pressure on him and I'm sure is not helpful. Give him a break guys and continue to enjoy the fruits of his labours, it would be to the detriment of the hobby if he decided it just isn't worth the effort and disappeared off the scene a second time.
This thread is one of the negative aspects of this instant communication/media driven age we live in where a few gripes become public property, I'm sure Moz has hundreds of satisfied customers, many of whom are Planeteers and even more who are not even aware of the existence of this forum.
Keith