1. Copying kits is a crime that hurts original artists & producers. Help support your favorite artists by buying their original works. PlanetFigure will not tolerate any activities related to recasting, and will report recasters to authorities. Thank you for your support!

Great Service

Discussion in 'General Figure Talk' started by Flyingkiwi, Jan 13, 2007.

  1. Flyingkiwi New Member

    :) Hiya
    Just felt I had to mention the great after sales service I received from two companys recently.
    El Greco miniatures here in the UK replaced some missing parts from a Michael Roberts kits from the US inside a week!
    Also, M Models in Poland shipped some missing parts to me very quickly and hassle-free.
    Finding that your kit isn't complete is always a bit of a bummer but when replacements are had with so little to-do, its not really a problem at all. A great example of customer care - Thanks very much
  2. billyturnip A Fixture

    Thats nice to hear Clinton. I'd just like to add Historex Agents to your list.
    I had a part missing from my mounted Bavarian Reiter kit and they were very prompt in sending out a replacement.

  3. Kentbirder New Member

    I would also like to mention Histerex Agents. My part wasn't missing , I broke it. Replaced with out any problems...............................

  4. Brent Fordham New Member

    I've had outstanding service from Historex over the years as well. I live in Western Canada, and it's typical for me to order a figure on a Sunday night and have it in my mailbox by the next Monday (7days) with standard postage.

Share This Page

planetFigure Links

Reviews & Open Box
Buy. Sell & trade
Link Directory

Popular Sections

Figure & Minis News
vBench - Works in Progress
Painting Talk
Sculpting Talk
Digital Sculpting Talk
The Lounge
Report Piracy

Who we are

planetFigure is a community built around miniature painters, sculptors and collectors, We are here to exchange support, Information & Resources.

© planetFigure 2003 - 2022.