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Contacting Atelier Market in Switzerland

Discussion in 'General Figure Talk' started by Jaybo, Mar 13, 2024.

  1. Jaybo Well-Known Member

    Country:
    United-States
    Has anyone else had difficulty in contacting Monsieur Guiot at Atelier Market? I would like to place an order for several figures along with a special parts request. I have several times used their site's email contact system along with a direct email from my hotmail account. No results. Any help would be appreciated. Thank you.
  2. theBaron A Fixture

    Country:
    United-States
    Try "Maket" instead :D
    Sorry, I couldn't resist smarting off.

    Prost!
    Brad
    Jaybo likes this.
  3. VerSacrum PlanetFigure Supporter

    Country:
    Switzerland
    For what it's worth I recently put a large order and it was shipped promptly but I realise you need that special request. Have you tried calling them?
    theBaron likes this.
  4. skeeterbuck Active Member

    Country:
    United-States
    How long has it been since you sent you order?

    I once needed a replacement part and had sent several request through their website and messaged him on their Facebook page. It took about a week before I received a reply. IIRC, he was away ( maybe on holiday) and had just returned. When I finally did receive a reply, the part was quickly dispatched.

    Hope this info helps and be patient.

    Chuck
    theBaron and Jaybo like this.
  5. Jaybo Well-Known Member

    Country:
    United-States
    Still no luck and it has been well over three weeks.
  6. Jaybo Well-Known Member

    Country:
    United-States
    No. I live in the USA. But if you happen to talk with them, please pass on my concern. I can be contacted by email through this site. Merci!
  7. VerSacrum PlanetFigure Supporter

    Country:
    Switzerland
    Well he answers the phone but my French wasn't good enough to communicate your request and he doesn't seem to speak English either.
    Jaybo likes this.
  8. Jaybo Well-Known Member

    Country:
    United-States
    I will try emailing him in French and see if that works. Thank you for trying.

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